Formatting and Visuals That Serve the Story
Use short paragraphs, descriptive subheads, and purposeful bolding. Keep one takeaway sentence per section that stands alone. Ask readers if they could glean the gist in two minutes, then reward a second pass with richer detail.
Formatting and Visuals That Serve the Story
Charts, screenshots, and diagrams should answer a question faster than text. Add alt text that explains the insight, not the pixels. Encourage readers to request a visual for any fuzzy step, and add it in an update.